Application support engineer

Job Description

• Bachelor’s degree in computer science or related field or equivalent experience
• Three or more years providing software solutions and consulting with customers in a software deployment role.
• Experience in providing advanced technical support in a customer facing role.
• Strong troubleshooting skills and in-depth knowledge of Microsoft technologies
• Experience with : Microsoft. NET, XML, Java Script, Power Shell Script, SQL Queries, Microsoft Active Directory, Saa S, Citrix, VPN, networking, HL7, Azure technologies.
• Experience managing high priority technical issues and their associated communications.
• Four or more years of installation and support related experience with Windows 2012, 2016, 2022 Server and Microsoft Terminal Services preferably in a customer facing environment.
• Technical knowledge in the installation, configuration, and troubleshooting of Microsoft SQL 2014, 2017, 2019, 2022 Server environments.
• Very strong customer service and communication skills.
• Time management and project management skills
• Healthcare IT experience is a plus
• Perform installation, upgrade, and support activities with minimal disruption to the business while following standard change management policies.
• primary skills : windows 2022 Server environments, Microsoft SQL 2014, 2017, 2019, 2022 Server environments.
• Secondary skills : Networking, Microsoft Active Directory
• Product Support profile Must
• Need immediate joiner or less than 30 Days.
• Communication should be Good.

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