Sr Software Engineer

Job Description

Senior Software Engineer - Full Stack

What you will do :

The Zendesk Product Led Growth team is looking for a Senior Software Engineer with strong command over the backend languages like Ruby or Java,with working knowledge of frontend languages like JavaScript and TypeScript and past experience with developing with frontend libraries like React.js  to join them on their journey to make the Zendesk purchasing experience, one of the business' most crucial and fundamental aspects, more consistent and intuitive. Your responsibilities will include :

Collaborating with product managers and engineers to ensure requirements are understood and executed upon.

Follow Zendesk standards when designing, building and deploying solutions

Champion best practices, high quality code, and proper test coverage. We ship code frequently and fast, but stability and reliability must never be compromised.

Actively participate in code reviews and design discussions

Partner across all areas of the SDLC, including requirements gathering, and building services and solutions.

What you bring to the role :

5-7 years of relevant industry experience in at least one object oriented language like Ruby or Java and front end libraries like react

Experience of using AI tools in day to day development , documentation work

Experience with databases like MySQL and / or DynamoDB

Experience with CI / CD and delivery systems (Github Actions, Travis, Jenkins)

Knowledge of API design and distributed systems

Experience using Datadog or other log aggregation tools

Customer-first mentality when dealing with service incident management, data analysis, and root-cause analysis

A hunger for learning new technologies and an eagerness to grow your knowledge and capabilities

A team-first collaborative attitude that thrives in a fast-moving agile development environment

Excellent written and verbal communication skills

Bonus Skills :

Experience with JavaScript build infrastructure / tooling (Webpack, Node.js)

Experience working on SaaS-based products

Experience with AWS stack (ie. Aurora RDS).

Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based.

Hybrid : In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.