COO – Retail Operations & Growth

Limelight Lab Grown Diamonds Ltd, India’s leading luxury lab-grown diamond brand, is seeking an experienced COO – Retail Operations & Growth with 15+ years of experience in leading Pan-India retail operations.

This leadership role is focused on driving store operations, increasing customer footfall, improving conversion rates, and delivering strong sales & revenue growth across the country.

Key Responsibilities

• Lead Pan-India retail store operations and ensure smooth execution across all locations.
• Drive customer footfall and conversions through strategic ATL / BTL initiatives and local activations.
• Achieve sales, revenue, and profitability targets across stores and regions.
• Enhance customer experience and service excellence consistently across stores.
• Plan and execute retail expansion strategy including new stores, SIS, and franchise formats.
• Collaborate with cross-functional teams (supply chain, merchandising, marketing) for operational efficiency.
• Develop and track KPIs for sales, store productivity, and profitability.
• Build, mentor, and lead regional and store leadership teams to deliver operational excellence.
• Partner with MD in shaping national growth strategy for retail operations.

Who We’re Looking For

If you have successfully led Pan-India retail operations and delivered measurable sales growth, we’d love to connect.

Please share your resume at : pramila@limelightdiamonds.com