Walk In Details :
Walk In Date- 18th October 2025
Walk In Time- 11 : 00 AM - 05 : 00 PM
Venue- TELUS Digital, 1st Floor, Fintech One, GIFT City, Gandhinagar,
TELUS International!! Hiring For International Gaming Chat Process
Job description
- Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.
- Exceed expectations on conversation quality, timeliness of responses and overall customer experience.
- Assist customers with urgent needs and guide them to the best solutions based on their preferences and requests.
- Build out customer knowledge bases to speed up and improve future replies.
- Provides solutions and resolution resources for customer's problems.
- Be accountable and responsible for the work you have to do
- Be proactive on sharing best practice and learning but also asking for help when needed.
- Be able to perform un-biased needs assessment and design activities or projects.
- Be a strong facilitator and proactively take any chance to develop your skills whenever possible
Preferred candidate profile
Minimum 1 year of Gaming Experience with Customer ServiceFreshers willing in Customer Service are eligible to applyPeople with Gaming exposure and experience are preferredExcellent English language skillsFlexibility and ability to improvise and adapt to new situationsGraduates / Post Graduates can apply.Excellent communication skillsShould be comfortable working in 247 Working EnvironmentGraduation not requiredRotational shifts & Rotational week offsPerks and Benefits
Medicare FacilityLocation : Gandhinagar, GujratFree pick up and drop facility will be provided within 35 KmsMedical InsuranceLife Insurance