Client Success Lead

Hi Connections!!

Livspace #hiringalert

About Livspace :

Livspace is building the world's first end-to-end interior design platform out of India. We’re India's top online home improvement & interior destination for consumers and the world & first design automation platform for designers.

Profile : Relationship Manager

Location : JP Nagar

Years of Experience : 5 -9 years

Mandatory Skills

Relationship Management, Sales Management, Customer Management, Customer Relationship Manager, Project Management, People Management Skills, Communication Skills

Skills To Be Evaluated On

Relationship Management, Sales Management, Customer Management, Customer Relationship Manager, Project Management, People Management Skills, Communication Skills

Desirable Skills

Relationship Management

Job Description

A Relationship Manager - Sales will be responsible for managing the design for 12 to 15 projects month-on-month through a team of 6 to 10 designers. The output of which would be achieved through managing their design productivity, imparting required training and design discussions.

Roles & Responsibilities

• Managing Designing Projects.
• Managing and ensuring the productivity and work output of a Team of Designers.
• Customer Experience & Relationship Management.
• Ensuring output on design Net Promoter Survey (Customner rating).
• Training designers on technical details (wherever required).
• Managing / leading design discussions.