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Operations Associate

Operations Associate

PW (PhysicsWallah)Republic Of India, IN
14 days ago
Job description

🚀 Hiring : Operations Associate – Content Operations

Company : PhysicsWallah (PW)

Location : Sector 62, Noida (Hybrid | 6 Days Working)

Employment Type : Full-time

Laptop : Mandatory

📌 About Us

PhysicsWallah (PW) is India’s leading EdTech platform, founded by Mr. Alakh Pandey in 2014. What began as a YouTube channel has now evolved into a nationwide education movement, empowering millions of students through affordable, high-quality learning. PW offers comprehensive resources and lectures for JEE, NEET, CA / CS, Commerce, and other competitive exams , making quality education accessible to all.

👉 YouTube Channel : Physics Wallah

📌 Role Overview

We are seeking a dynamic and detail-oriented Operations Associate – Content Operations to manage and streamline academic and content-related workflows. This role is ideal for individuals passionate about EdTech, operations, and process improvement in a fast-paced environment.

✅ Qualifications & Eligibility

  • Graduate in any discipline
  • 1–2 years of relevant experience preferred (Freshers with strong skills may also apply)
  • Prior experience in EdTech or startup environments is an advantage
  • Must have own laptop

🛠️ Skills & Requirements

  • Good understanding of CA / CS / Commerce student concerns (preferred)
  • Excellent communication and interpersonal skills
  • Strong proficiency in Google Sheets, Docs, and Drive (mandatory)
  • Knowledge of Power BI or data analysis tools is a plus
  • Detail-oriented with a strong focus on accuracy and quality
  • Ability to multitask and deliver results within defined TAT (Turnaround Time)
  • 📌 Key Responsibilities

  • Freelancer Onboarding & Coordination : Manage the complete onboarding and engagement process for freelancers (FLs).
  • Doubt Resolution Scheduling : Align and schedule FLs for doubt-solving sessions ensuring timely responses.
  • Audit & Quality Assurance : Review academic responses to ensure accuracy and consistency.
  • Copy Checking & Evaluation : Oversee content evaluation and ensure timely completion.
  • Performance Tracking & Reporting : Maintain and analyze FL performance metrics for internal review.
  • Finance Support : Assist in monthly payment coordination and validation for freelancers.
  • Cross-Team Collaboration : Work closely with SMEs, freelancers, and academic teams to ensure smooth operations.
  • 🌟 Why Join PW?

  • Be a part of India’s fastest-growing EdTech organization .
  • Gain exposure to end-to-end operations management in a dynamic environment.
  • Opportunity to develop skills in process optimization, analytics, and stakeholder management .
  • Work with a team committed to transforming education accessibility in India .
  • 📩 How to Apply :

    Interested candidates can apply through the link below :

    👉 https : / / forms.Gle / Tepg8bLefnAR7Szd9

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    Associate • Republic Of India, IN

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