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Teleperformance - Manager - Risk & Compliance
Teleperformance Global Services Pvt Ltd.Mumbai, India30+ days ago
Job descriptionEnsure the organization's adherence to relevant financial regulations, industry standards, and internal policies (e.G , RBI guidelines, SEBI regulations, AML / CFT, KYC, SOX compliance). Stay abreast of changes in the regulatory landscape and proactively advise on necessary adjustments to policies, procedures, and systems. Manage and coordinate regulatory audits and examinations, ensuring timely and accurate responses. Develop, review, and update internal risk and compliance policies, procedures, and controls. Ensure these policies are effectively communicated and embedded across all relevant business units. Collaborate closely with various internal departments, including Legal, Internal Audit, IT, Operations, and Business Units, to integrate risk and compliance considerations. Prepare and present comprehensive risk and compliance reports to senior management and relevant committees. Foster a strong, risk-aware, and compliance-driven culture through training and awareness programs. Assist in the investigation and reporting of compliance breaches or risk incidents, recommending corrective actions. Ensure lessons learned from incidents are integrated into ongoing risk management processes. Experience : 6-7 years of progressive experience in risk management, compliance, or internal audit roles, specifically within the finance domain. Education : Bachelor's degree in Finance, Business Administration, Law, Accounting, or a related field. Professional certifications (e.g, FRM, CAMS, CISA, relevant industry-specific compliance certifications) are highly preferred. Strong understanding of financial products, services, and operational processes. In-depth knowledge of key financial regulations (e.g, RBI, SEBI) and compliance frameworks relevant to India. Familiarity with Enterprise Risk Management (ERM) principles and methodologies (e.g, COSO). Proficiency in conducting risk assessments and developing mitigation plans. Experience with regulatory reporting and dealing with regulatory bodies. Knowledge of IT compliance, cyber risk, and data privacy regulations (e.g, GDPR, if applicable). Excellent analytical, problem-solving, and decision-making abilities. Strong written and verbal communication skills, with the ability to articulate complex concepts clearly to diverse audiences. High level of integrity, ethical conduct, and discretion. Ability to work independently, manage multiple priorities, and collaborate effectively within a team
Key Responsibilities
Risk Management Frameworks :
- Develop, implement, and maintain robust enterprise risk management (ERM) frameworks tailored to the financial industry.
- Conduct comprehensive risk assessments (operational, strategic, financial, regulatory, reputational, cyber) to identify potential threats and vulnerabilities.
- Monitor key risk indicators (KRIs) and develop appropriate mitigation strategies and action plans.
Regulatory Compliance :
Policy Development & Implementation :
Stakeholder Engagement & Reporting :
Incident Management :
Qualifications & Skills :
Domain Expertise :
Technical Skills :
Soft Skills :
(ref : iimjobs.com)
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Manager Compliance • Mumbai, India
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