Servicenow - CSM

• LTIMindtree is seeking a experienced ServiceNow Sr Developer for design and implementation of solutions on ServiceNow Sales and Order management product This role involves translating business requirements into technical solutions and ensuring alignment with ServiceNow best practices and standards
• Experienced in collaborating with teams to understand their requirements and pain points translating them into functional specifications
• Conduct workshops and training sessions for end users to ensure successful adoption of the implemented solutions
• Perform system testing troubleshooting and issue resolution during the implementation phase
• Collaborate with technical teams to define integrations with other systems and applications ensuring seamless data flow
• Provide ongoing support to end users addressing their queries and issues related to the ServiceNow platform module
• Document processes configurations and solutions to create comprehensive user guides and training materials
• Excellent communication and interpersonal skills
• Preferred
• Implementation Experience in Sales and Order Management
• Relevant ServiceNow certifications eg ServiceNow Certified Implementation Specialist are a plus
• Exceptional leadership problem-solving critical thinking and communication skills

Skills Required
Servicenow, Implementation, Solution Design, Functional Specification, System Integration