Process ManagerSwift Cargo Pvt. Ltd. • Ranchi, Republic Of India, IN
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Process Manager
Swift Cargo Pvt. Ltd. • Ranchi, Republic Of India, IN
1 day ago
Job descriptionWork closely with the Head of Operations and operational teams to align ERP with real-world logistics workflows. Partner with finance to ensure accurate inter-office and inter-branch accounting and compliance. Act as a bridge between business needs and technical capabilities. Engage with end users to understand challenges and improve ERP usability. Provide training, documentation, and ongoing support with a people-first approach. Foster a culture of continuous improvement and collaboration. Ensure ERP supports global financial compliance and multi-branch operations. Oversee invoicing, revenue recognition, cost allocation, and reconciliation processes. Maintain audit readiness and support internal controls across geographies. Implement AI-powered tools for invoice processing, bank reconciliation, and reporting. Identify and execute automation opportunities to reduce manual effort and improve accuracy. Stay updated on emerging ERP technologies and automation trends. Develop and maintain MIS dashboards and reports for leadership decision-making. Analyze ERP data to identify trends, inefficiencies, and opportunities for improvement. Present actionable insights to the MD and leadership team. Bachelor’s degree in Business, IT, Logistics, or related field. 5+ years of ERP management experience, preferably with Oracle in a freight forwarding context. Strong understanding of global finance compliance, inter-office accounting, and freight operations. Proven experience in MIS reporting, data analysis, and business intelligence tools. Familiarity with AI tools for automation (OCR, RPA, reconciliation engines). Oracle ERP (Cloud or EBS) – Financials, SCM, Logistics modules. Workflow design, master data governance, and process mapping. Freight documentation, costing, and multi-branch operations. Empathy-driven leadership, strong communication, and analytical thinking.
Job Title : ERP Manager – Freight Forwarding (Oracle, Finance, Automation & MIS)
Reporting To : Managing Director
Collaborates With : Business Teams, Operations Department, Finance Team
Role Summary :
We are seeking a strategic and empathetic ERP Manager to lead the Oracle ERP system across freight forwarding operations. This role demands full ownership of ERP workflows, strong business acumen, and a deep understanding of global finance compliance. The ideal candidate will be process driven, automation-savvy, MIS-proficient, and highly collaborative with business, operations and finance teams to drive process excellence.
Key Responsibilities :
ERP & Workflow Ownership :
- Manage and maintain all ERP master data, configurations, and workflows.
- Design freight forwarding-specific business process flows in collaboration with business, operations and finance.
- Develop exception monitoring reports, to identify process non-compliance.
- Ensure ERP scalability and alignment with business growth, compliance, and operational needs.
Cross-Functional Collaboration :
User Engagement & Empathy-Driven Support :
Finance, Compliance & Global Coordination :
Automation & AI-Driven Optimization :
MIS & Analytics :
Qualifications :
Preferred Skills :
Apply resume to mayuri.sarode@swiftcargo.com
Mention email subject [ERP Manager -"LOCATION"]
Thanks
Swift Cargo - HR
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Manager • Ranchi, Republic Of India, IN
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