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Senior Customer Engagement Specialist
beBeeCustomerJunagadh, Gujarat, India19 hours ago
Job descriptionEnjoy autonomy and minimal management, allowing you to work independently and make decisions with minimal supervision. Be part of a high-calibre team that is passionate about delivering exceptional results. Benefit from competitive incentives and perks that recognize your hard work and contributions. Contribute to business success and top-line impact by driving sales growth and customer satisfaction. Enjoy an attractive compensation package that reflects your value to the organization. Excellent communication and interpersonal skills to interact effectively with customers and colleagues. Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines. Strong analytical and problem-solving skills to research and resolve customer queries. Proficiency in CRM systems and other technology tools to manage customer data and streamline processes. Ability to work autonomously and make decisions with minimal supervision.
Job Summary
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This role involves communicating with customers via various channels, identifying sales opportunities, and providing product information. You will be responsible for managing customer data, researching competing products, and upselling our offerings.
Key Responsibilities
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- Interact with customers through phone calls, emails, and follow-up leads to understand their needs and identify potential sales opportunities.
- Stay updated on product features and services to provide accurate information to customers.
- Manage customer data in CRM systems to ensure seamless communication and sales processes.
- Research competing products and services to maintain a competitive edge in the market.
- Upsell products and achieve sales targets by highlighting the benefits of our offerings.
Why This Role Matters
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Required Skills and Qualifications
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Customer Engagement Specialist • Junagadh, Gujarat, India
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