No longer accepting applications
General Manager - Insurance Operations
HCLTechBellary, IN3 days ago
Job description15 years + operational management experience Track record for delivering end to end process improvements and transformation, including offshoring of complex processes First-hand experience of RPA and driving Lean change a strong advantage Onshore / offshore operating structure, including responsibility for managing significant teams based outside India (preferably UK or US) Complex process background, preferably including Insurance process . Not necessarily in life & pensions sector but familiarity with financial services highly desirable. Ability to work in matrix / dotted line structure Strong communication and influencing skills – very important because of number of UK-based direct reports Personal flexibility and willingness to travel at short notice Candidate needs to be credible both to FCA as an Approved Person (hence importance of relevant experience) and to Clients Responsible for up to 300 people Reporting to the COO
Role : Head of Delivery (Insurance Operations)
Department : Insurance Business Services (Business Process Outsourcing Division)
Location : Chennai, India
Key relationships : Operations team, Customer, IT delivery Team, Development team, Infra teams
Role Description :
Functional responsibility will cover service delivery both onshore and offshore.
- Initially taking on management of Offshore operational resources in Chennai and Lucknow
- Responsible for improving Turnaround time, Active time, Customer Satisfaction
- Increasing and driving more work offshore
- Implementing RPA and other automation
- Working with IT to deliver customer innovation – eg new “Digital” processes for our clients
- Supporting new sales opportunities to deliver refined and new service offerings for our existing and new clients
Skillsets required
Create a job alert for this search
Operation Manager • Bellary, IN
Related jobs
- Promoted
- New!
Marketing Operations Manager
BybitBellary, IN Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users.
We offer a professional platform where crypto traders...Show moreLast updated: 18 hours ago
- Promoted
Manager - Operations & Accounts
Sovereign Global Markets Private Limitedballari, jharkhand, in Position : Manager – Operations & Accounts.The Manager – Operations & Accounts.The role involves managing back-office operations for the.
The ideal candidate will bring hands-on experience in finance...Show moreLast updated: 1 day ago
- Promoted
Senior Program Manager
Ironbook AIballari, jharkhand, in The Program Manager is responsible for leading and coordinating a portfolio of IT projects within the financial services domain, ensuring alignment with business objectives, regulatory requirements...Show moreLast updated: 1 day ago
- Promoted
Senior Associate, Pharma Commercial Operations
KMK Consulting Inc.Bellary, IN KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions.
Our data analytics and software platform...Show moreLast updated: 30+ days ago
- Promoted
Technical Services Manager
GenScriptBellary, IN Coordinate accountteam to drive business growth by strengthening the service levelto customer.Develop technical solution / innovation for regionalkey account and distributors to address customer need...Show moreLast updated: 30+ days ago
- Promoted
Manager - Captive Insurance
Selections HR Services Private LimitedBellary, IN Finance & Accounting professional.Lead and manage a large team delivering middle-office services across Accounting, Treasury, Risk & Compliance.
Oversee and review management accounts, financial sta...Show moreLast updated: 17 days ago
- Promoted
Revenue Operations Manager
XshoreBellary, IN We are seeking a data-driven and process-oriented.Revenue Operations Manager (RevOps Manager).CRM and email automation initiatives at Xshore.
This role is at the heart of our go-to-market operations...Show moreLast updated: 12 days ago
- Promoted
Director Operations - AI-Powered Global Tech Startup
SkillsCapitalBellary, IN We are a high-growth startup revolutionizing how companies access top-tier tech talent.Our proprietary AI / ML / NLP-powered Talent Cloud and Blockchain-based vetting engine enable global clients to hi...Show moreLast updated: 11 days ago
- Promoted
General Manager
Ileseum Clubsballari, jharkhand, in Empowering communities and celebrating the joy of club life with.General Managers (GM) play a critical role in the Ileseum eco system and model.
GMs are the bridge between the daily activities at th...Show moreLast updated: 17 days ago
- Promoted
Assistant General Manager Sales - Real Estate
HnH Placement Pvt. Ltd.ballari, jharkhand, in Urgent Leadership Requirement for a Real Estate Giant in Mumbai.Job Title : AGM Sales (Team Leader).Summary : The key task of the role is to lead a team of Channel Sourcing managers & drive business ...Show moreLast updated: 30+ days ago
- Promoted
Business Operations Specialist
OTP TalenAqua Private LimitedBellary, IN Job Description : Business Operations Manager / Analyst / Specialist.Business Operations professional.The ideal candidate will bring expertise from.
Pharma, E-commerce, or Retail industries.This role...Show moreLast updated: 3 days ago
- Promoted
Manager - Trade Operations
Delta ExchangeBellary, IN Delta Exchange is a dynamic and rapidly growing crypto exchange that specializes in facilitating derivatives trading, with a primary focus on Options trading.
We are India’s largest and world’s 2nd ...Show moreLast updated: 10 days ago
- Promoted
Operations Lead
Flock AIBellary, IN Flock is building the future of 1 : 1 personalized commerce.We're a venture-backed AI-powered visual commerce partner built specifically for the retail industry.
Our platform creates lifelike AI-gener...Show moreLast updated: 8 days ago
- Promoted
Manager - Omnichannel
Axtria - Ingenious InsightsBellary, IN We are seeking a seasoned Omnichannel Analytics & Insights Manager to lead the evaluation and optimization of omnichannel campaigns for U.
Lead customer-facing analytics engagements, managing stakeh...Show moreLast updated: 28 days ago
- Promoted
Lead – People Operations
Chargebeeballari, jharkhand, in Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses.Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to ...Show moreLast updated: 14 days ago
- Promoted
Deputy General Manager Operations (Pan India)
goSTOPSballari, India We're India's fastest-growing hostel chain, scaling from 30 to 100+ properties across the country.We've built hostels that travelers actually love.
Youth travel in India is exploding, and we're posi...Show moreLast updated: 1 day ago
- Promoted
General Manager- Opeartions and Strategy
StayVistaBellary, Karnataka, India General Manager - Operations & Strategy Location : Mumbai About Us StayVista is India’s largest villa hospitality brand and has redefined group getaways.
Our handpicked luxury villas are present ...Show moreLast updated: 1 day ago
- Promoted
Senior Operations Specialist (Home Services)
InstaServiceBellary, IN Job Title : Senior Operations Specialist.InstaService is a fast-growing on-demand home services platform, offering professional.
California, Texas, Florida, and 23 other states.We are on a mission to...Show moreLast updated: 30+ days ago