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Client Relations Lead

Client Relations Lead

ReventumHyderabad, Republic Of India, IN
23 hours ago
Job description

Account Manager / Client Relationship / Client Coordinator / Business Development

Apply directly on Linkedin or send in your resume at hr@reventumsolutions.com - WhatsApp our team at +91-9030894887 for setting up interviews.

🏢 Company : Reventum

💼 Client Relationship Executive (USA - Night Shift Process)

📍 Location : Madhapur, Hyderabad

🕕 Shift : Monday to Friday, 7 : 00 PM – 4 : 00 AM IST

Please read the job details before applying for this opportunity.

Should be comfortable travelling to office everyday on own vehicle / Rapido / Uber or shift to near walkable distance PGs / Hostel / Flatmates on own.

We are looking for a Client Relationship Executive who will act as the primary point of contact between our clients and internal teams. The ideal candidate will be responsible for maintaining strong client relationships, ensuring client satisfaction, and supporting the successful execution of deliverables.

Key Responsibilities :

  • Serve as the primary liaison between clients and the company.
  • Build and maintain long-term relationships with clients by understanding their needs and ensuring timely resolution of issues.
  • Coordinate with internal departments to ensure seamless service delivery.
  • Monitor client accounts to identify and address potential risks or opportunities for growth.
  • Maintain accurate client information and documentation in CRM systems.
  • Provide regular updates and reports on client interactions and project statuses.
  • Handle client escalations with professionalism and efficiency.
  • Contribute to process improvements that enhance the client experience.

Required Skills & Qualifications :

  • Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
  • 2-5 years of experience in client relationship management, customer success, or account coordination (preferably in an international or B2B environment).
  • Excellent communication and interpersonal skills (both verbal and written).
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in MS Office Suite like word, excel & powerpoint
  • Willingness to work night shifts (US Process) from the office.
  • Apply directly on Linkedin or send in your resume at hr@reventumsolutions.com - WhatsApp our team at +91-9030894887 for setting up interviews.

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