Quality Assurance Manager

Our

Purpose

Mastercard

powers economies and empowers people in 200+ countries and

territories worldwide. Together with our customers, we’re helping

build a sustainable economy where everyone can prosper.

We support a wide range of digital payments choices, making

transactions secure, simple, smart and accessible. Our

technology and innovation, partnerships and networks combine to

deliver a unique set of products and services that help people,

businesses and governments realize their greatest

potential.

Title

and

Summary

Quality

Assurance Manager

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Role Overview : We

are seeking a strategic and detail-oriented Quality Assurance

Manager for Mastercard Business Intelligence platform, who will be

responsible for defining, implementing, and overseeing the quality

assurance strategy for the platform. This role ensures that

processes, functionalities, and content meet the highest quality

standards, delivering a consistent and seamless user experience.

The QA Manager will collaborate closely with Product, Technology,

and UX teams to identify issues, improve workflows, and establish

best practices.

Key Responsibilities :

Develop and lead the quality assurance strategy for the

platform

• Define and monitor quality standards, metrics,

and KPIs to ensure platform reliability and usability

Design and implement test plans, aligned with product requirements

and release schedules

ensuring comprehensive test coverage across regression,

integration, performance, and user acceptance testing, covering E2E

user journeys and all key platform features and

integrations

business impact, and release timelines

reusability and maintainability of test scripts for future

releases

test cases and document results

bugs, and resolution rates, ensuring timely closure of issues,

working closely with Tech team

reporting on test execution status, quality risks, and release

readiness

trends in defects and test outcomes

cross-functional teams (Product, Tech, UX, Content) to identify

defects, root causes, and implement corrective actions

Engage stakeholders during UAT to align expectations on release

quality

guidelines, and test cases

in testing tools, automation, and

methodologies

Qualifications :

Bachelor’s degree in Engineering (preferred), or a related

field

preferably within digital platforms

QA methodologies, tools, and processes

experience with test automation frameworks and defect tracking

tools

organizational skills

stakeholder management skills

principles, content validation, and cross-browser

testing

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Corporate Security

Responsibility

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All activities involving

access to Mastercard assets, information, and networks comes with

an inherent risk to the organization and, therefore, it is expected

that every person working for, or on behalf of, Mastercard is

responsible for information security and

must :

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Abide by Mastercard’s security policies

and practices;

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Ensure the confidentiality and integrity

of the information being

accessed;

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Report any suspected information

security violation or breach,

and

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Complete all periodic mandatory security

trainings in accordance with Mastercard’s

guidelines.

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