Manager - Key Accounts & Growth - ecommerce/FMCGwalk-in solutions • Delhi NCR, India

Manager - Key Accounts & Growth - ecommerce / FMCG

walk-in solutions • Delhi NCR, India

2 days ago

Job description

Responsibilities

Business Ownership
Lead & ORS portfolio performance across Amazon UK, Amazon EU marketplaces, and other regional eCommerce platforms (Boots.com, Superdrug.com, Ocado, niche beauty / wellness e-tailers).
Own the P&L for UK & EU eCommerce channels; deliver topline growth and profitability targets.
Develop and execute account-specific eCommerce business plans.

Brand Building & Performance Marketing

Drive brand visibility and equity online through content optimization, ratings & reviews management, and storefront development.

Lead performance marketing strategies on Amazon and other platforms (AMS, Sponsored Ads, DSP, Deals, Coupons, Promotions).

Collaborate with global marketing teams to ensure digital campaigns and activations are aligned with brand positioning.

Analytics & Insights

Leverage platform analytics (Amazon Brand Analytics, Helium10, etc.) to track performance, shopper behavior, and competitive benchmarks.

Generate actionable insights for category growth and portfolio optimization.

Provide management dashboards on KPIs (traffic, conversion, share of voice, sales velocity, Excellence

Work with logistics, supply chain, and local teams to ensure high fill rates, on-time availability, and platform compliance.

Coordinate with platform partners on demand planning, promotions, and supply alignment.

Support pricing, margin management, and customer service excellence.

Team Management

Manage and mentor one direct report responsible for analytics and logistics coordination.

Build cross-functional alignment with regional sales, marketing, and supply chain teams.

Candidate 58 years of experience in eCommerce channel management.

Strong expertise in Amazon growth management (brand building + performance marketing).

Experience with global eCommerce operations (UK / EU / US markets) strongly preferred.

Prior FMCG, Beauty, or Consumer Healthcare eCommerce experience desirable.

Skills & Competencies

Deep understanding of Amazon ecosystem (AMS, A+ Content, SEO, DSP, promotions).

Strong analytical skills with ability to interpret data and drive insights-based actions.

Proven commercial acumen with ownership of P&L or sales growth targets.

Strong negotiation and relationship management skills with platform partners.

Ability to work in a global matrix setup and collaborate across Bachelors degree in Business, Marketing, or related discipline (MBA preferred).

Proficiency in Excel, PowerPoint; familiarity with Amazon Seller / Vendor Central and eCommerce analytics tools.

(ref : iimjobs.com)

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Key Account Manager • Delhi NCR, India

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