Job Title : IFS ERP Support Analyst (Back-Office Role)
Location : Remote
Experience Level : 46 years
Contract Duration : 3 Months
Shift Timing : 2 : 00 PM 11 : 00 PM IST (Should be open to rotational shifts if required)
Position Overview :
We are seeking a skilled and reliable IFS ERP Support Analyst for a short-term contract engagement. This is a back-office role focused on backend configuration, issue resolution, and support enhancements within IFS Applications. The ideal candidate will have hands-on experience across IFS ERP modules, particularly in Supply Chain, Manufacturing, and Finance.
Key Responsibilities :
- Deliver backend functional and technical support for IFS ERP (primarily Supply Chain, Manufacturing, and Finance modules).
- Investigate and resolve tickets involving system errors, data discrepancies, and business process issues.
- Execute system configuration changes based on requirements received from onshore leads.
- Perform ongoing monitoring, data corrections, and support patch deployments.
- Maintain accurate system documentation, configuration logs, and test scripts.
Required Skills :
36 years of hands-on experience with IFS ERP (preferably Apps 9 or 10).Strong proficiency in navigating and configuring core IFS modules.Analytical mindset with the ability to troubleshoot independently and resolve issues.Strong written communication skills for documentation and collaboration.Nice to Have :
Exposure to IFS Cloud or experience with upgrade projects.Basic knowledge of PL / SQL and IFS technical architecture.Familiarity with ITSM tools such as ServiceNow or Jira(ref : hirist.tech)