Information Technology System Administrator

Company Overview

We are a fast-growing BPO, LPO, and KPO with a strong presence across Australia, New Zealand, and the UK. Our corporate headquarters is located in Melbourne, Australia, and our Global Delivery Centre is based in Kolkata. We work with a diverse array of clients and are known for our dynamic, people-first approach to outsourcing.

We are currently seeking a Systems Administrator who brings cyber security expertise and enjoys resolving client-facing and internal IT issues.

Job Description

Provide live support to internal team members and clients in Australia, New Zealand, and the UK.

Resolve helpdesk issues including login and access-related problems.

Monitor and enforce IT security policies and processes across the organization.

Innovate and automate system and workflow processes where possible.

Conduct periodic reviews of existing security controls and provide recommendations for enhancements.

Desired Candidate Profile

Minimum of 2 years of experience in a Systems Administrator or similar IT role.

Advanced knowledge of networking concepts and protocols.

Strong grasp of security concepts, protocols, and tools such as access control, intrusion detection, incident handling, and malware analysis.

Certifications such as MCP, MCSE, or MTA highly desirable.

Hands-on experience with Windows Server environments – design, implementation, and support.

Proficiency with Office 365 migration and ongoing administration.

Experience configuring and managing Sophos firewalls is a plus.

Excellent communication skills and ability to interact professionally with global clients.

Meticulous attention to detail and ability to handle tasks under pressure.

Collaborative team player with a learning mindset.

Proactive approach to problem-solving with a practical, hands-on attitude.

Apply on LinkedIn to express your interest for this role.