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Technical Manager - SaaS Data Protection

Technical Manager - SaaS Data Protection

IDrive Software India Pvt LtdAlappuzha, IN
16 hours ago
Job description

About IDrive

IDrive provides secure cloud backup, object storage, remote access and SaaS data backup to over 5 million users worldwide. Join an innovation-driven engineering team building the next-gen SaaS data protection platform.

About the Job

As  Technical Manager - SaaS Data Protection  , you will design and lead all modules powering our SaaS data protection solutions, including Office 365, Google Workspace, Salesforce, Zoho, Dropbox, and Box.

What you will be doing :

Technical Leadership & Architecture

  • Own the full-stack SaaS data protection architecture across Office 365, Google Workspace, Dropbox, Box, and Salesforce.
  • Define scalable patterns for incremental sync, delta detection, and versioned restore across heterogeneous SaaS APIs.
  • Lead technical roadmap for upcoming CRM platforms (HubSpot, Zoho, etc.) and unified data protection framework.

Team & Delivery Management

  • Lead a pod of backend engineers : mentor, run 1 : 1s, drive performance, and build engineering excellence.
  • Own sprint planning, cross-team alignment, and on-time delivery of multi-cloud backup features.
  • Partner with Product, DevOps, and QA to prioritize roadmap and resolve integration blockers.
  • Performance, Reliability & Operations

  • Champion 99.99% uptime with SLOs, distributed tracing, and chaos testing across SaaS data protection pipelines.
  • Data & Messaging Systems

  • Evolve MongoDB schemas for unified backup metadata, job history, and cross-workload indexing.
  • Scale RabbitMQ for high-throughput job orchestration, retry logic, and fan-out across SaaS connectors.
  • Ensure data consistency in multi-tenant, multi-region backup and restore workflows.
  • Cloud & API Integrations

  • Govern API connectors : Microsoft Graph, Google Workspace Admin SDK, Dropbox API, Box API, Salesforce REST / Bulk API.
  • Standardize rate-limiting, webhook handling, OAuth refresh, and change data capture (CDC) across platforms.
  • Own AWS S3 backend : multipart uploads, lifecycle policies, server-side encryption, and immutability.
  • What we expect from you :

    Experience & technical expertise

  • 7+ years in backend engineering; 2+ years leading or mentoring teams.
  • Required : Mastery in NodeJS (Event Loop, Streams, Worker Threads) or .NET Core (DI, gRPC, Middleware). Go a plus.
  • Proven design of event-driven, scalable systems using RabbitMQ, Kafka, or SNS / SQS.
  • Deep expertise in Mongo[DB] : sharding, change streams, aggregation, and performance at scale.
  • Hands-on with Linux, CI / CD (GitHub Actions / Jenkins), and infrastructure scripting.
  • Strong distributed systems thinking : concurrency, eventual consistency, idempotency.
  • Bachelors in CS / Engineering or equivalent experience.
  • Good to Have

  • Built or scaled SaaS data protection for Office 365, Google Workspace, Salesforce, Zoho, Dropbox, and Box.
  • Experience with OAuth 2.0 flows, webhook verification, or API pagination at scale.
  • Contributed to open-source SaaS data protection tools, backup frameworks, or data sync engines.
  • Why join us?

    At IDrive, we're creating an environment where innovation thrives, talent is recognized, and people are empowered to grow. We are committed to supporting our team both professionally and personally.

    Here's what you can look forward to as part of our team :

    Startup spirit

  • Dynamic work culture where ideas are encouraged and innovation is celebrated
  • Opportunity to take ownership of projects from concept to completion
  • Hands-on exposure to new and emerging technologies
  • Collaborative, fast-paced environment that rewards creativity and initiative
  • Direct impact see your work shape real products used by millions
  • Room to grow learn, experiment, and expand your skill set every day
  • Health & wellness

  • Medical insurance with customizable coverage for you and your family
  • Comprehensive life and accidental insurance for added peace of mind
  • Free annual health check-up to keep your wellbeing on track
  • Culture & community

  • Company events and team lunches to foster connection and collaboration
  • Festival gifts and goodies to celebrate special occasions together
  • Perks that matter

  • Competitive pay that reflects your experience and contributions
  • Online storage space
  • Flexible work environment

  • Hybrid work model with flexible hours to suit your lifestyle
  • Paid time off and holidays to relax and recharge
  • Parental leave for life's important milestones
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