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▷ 3 Days Left : Front Office Executive

▷ 3 Days Left : Front Office Executive

Awfis Space Solutions LimitedIndia
11 hours ago
Job description

Designation : Community Service Executive / Front Office Executive

Department : Operations

Location : Chennai

The position is all about working closely with CM and / or ACM for execution and completion of routine operational tasks. The candidate will Focus on Client Handling, in all aspects, understanding Standard Operating Procedures.

Roles & Responsibilities

1.Profit Center Team-Mate

  • ASR and margin analysis
  • Expense Control
  • Collections
  • Renewals
  • Vendor management
  • Retail Management

2.Build and expand community

  • Execute Business Specific Events within standard horizons
  • 3.Client satisfaction and service delivery which lead to :

  • Above target CSAT score
  • Every member being a Brand Ambassador for AWFIS
  • 4.Training and People development

  • Participate in training, development and refresher schedules
  • Skills and Knowledge Review every Quarter
  • Standard Procedures understanding and execution in close association with Senior Team Mate.
  • 5.Vendor Management

    a. Conformance to Purchase-to-Pay process

    6.Facilities Management

  • Upkeep of the Centre
  • Daily Readiness of Centre
  • Closure of Repair & Maintenance Tasks
  • Adherence to Compliances & Protocols
  • Understanding and execution in close association with Senior Team Mate - Environmental-Socio-Governance nuances
  • 7.Lead the CSR initiative for Center in the vicinity

    8.Active Participation in all company driven ideas and initiatives

    9.Team Player

    a. Collaborate within Team & other stakeholders for enhanced learning & execution

    Role of AWFIS for prepare a new Team Member :

  • AWFIS SOP and Guidelines induction will be imparted and material shared
  • Training on business specific SOPs and Background (eg. Collections, renewals)
  • Share updated design and layout specs and training on Centre layout
  • Induction session in relevant Verticals of AWFIS
  • Scheduled Exposure to all sub groups within the Department to understand the key focus areas of Operations Department.
  • Pre-Opening Process and Guidelines
  • We are looking for Candidates with :

  • Exemplary Customer Service and Customer Handling skills and record
  • An extrovert personality
  • Aware and with keen interest in current affairs
  • Inherent Team playing skills
  • Ambition and drive to demonstrate continuous upgradation in skills and knowledge
  • Enthusiasm and demonstrating noticeable participation
  • Keen to Details
  • Ability to Demonstrate consistency in execution of Standard Procedures
  • With a hunger to grow with a 2 year focus on managing additional / increased responsibility
  • Excellent communication & interpersonal skills
  • Eligibility :

  • Minimum experience of 1-3 years.
  • Must have worked at a Revenue Centre in the last 1 year.
  • Excellent communications skills
  • Graduate in any stream,

  • MBA preferred.
  • Should be familiar with local language.
  • Create a job alert for this search

    Front Office Executive • India

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