Sr Principal Consultant Mulesoft!

Inviting applications for the role of Senior Principal Consultant, Mulesoft !

The Integration Manager manages the team that provides functional and technical expertise on the BAI MQFT, BizTalk, MuleSoft, OpenText, Solace, TWS - Tivoli Workload Scheduler as in charge of design, development, deployment, further evolution and support of Global Applications products to business users, including ITIL Service Delivery process, Deliver Continuous Improvement, Deployment project roles and Service Introduction project roles. This role will be part of the Global Applications Service Delivery team based in different locations across the globe.

Responsibilities

• . BAI MQFT, BizTalk, MuleSoft, OpenText, Solace, TWS - Tivoli Workload Scheduler Product Management overall accountability, including lifecycle management for services and products
• . Support, Influence and contribute with Leadership to define strategy for IT Solutions, in line with operational excellence strategies and Transformational programs and business capabilities strategies
• . Maintain awareness of industry directions for products and services in the BAI MQFT, BizTalk, MuleSoft, OpenText, Solace, TWS - Tivoli Workload Scheduler, in order to define new, cost-effective solutions or evolve existing solutions in an optimal manner.
• . Service management with 3rd Party vendors based on role model operational excellence, with overall accountability on the metrics for service (SLAs. Availability, performance, etc)
• . Accountable for regular status updates to stakeholders on progress for all demands raised by Business
• . Development management with 3Rd Party vendors based on role model development excellence, with overall accountability on metrics for development
• . Escalation point for any business demands, working with his team and Business stakeholders to address, engaging all resources needed for solve this demand
• . Sustain the user community and develop the key users, functional expert and product owners network.
• . Engage and collaborate with other teams when is needed (for example : Platform, Database, Security, Processing, Deployment, Development, other BCF towers in ASD, etc.) to address Business needs
• . Collaborate with projects according to DT signature processes, including assign and facilitate Product ASD Co-Pilot for programs and projects
• . Budget management for all product area and functions.
• . Line Management of team, with coach and development as well responsible to assure resources knowledge on the business processes and development / projects techniques and methodologies
• Role model agile behaviors & methods with customers and peers
• . High level for Customer satisfaction accountability
• . Contribute to HUB Talent Pipeline strategy
• . Ensure succession plan with the team

Qualifications we seek in you!

Minimum Qualifications

Preferred Qualifications / Skills