Operations & Executive Assistant

Location : Remote or Hybrid

Job Type : Full-time

Experience : 1–5 years

About the Role

We’re looking for a smart, proactive, detail-oriented Operations & Executive Assistant to partner directly with senior management and keep our fast-growing business running smoothly.

This is more than an assistant role—it’s a career launchpad. The right person can grow into operations, finance, or management leadership within 3–4 years.

Key Responsibilities

Purchasing & Logistics

Prepare purchase orders for local deliveries and container shipments.

Coordinate with vendors and logistics partners to ensure timely fulfilment.

Finance & Administration

Track and manage payment schedules.

Maintain and follow up on credit notes.

Assist with Xero reconciliation and data preparation for tax filings (training provided).

Reporting & Analytics

Generate accurate, brand-wise sales and performance reports from the Shopify backend.

HR & Payroll Support

Assist in payroll processing and maintain staff data and records.

General Operations Support

Handle ad-hoc administrative tasks to keep daily operations seamless.

Qualifications & Skills

1–5 years’ experience as an Executive / Personal Assistant, Operations Coordinator, or Administrative Officer.

Strong organisational and time-management abilities.

Proficiency in Microsoft Excel / Google Sheets (must-have).

Familiarity with Xero or similar accounting tools (training provided).

Excellent written and verbal communication skills.

Ability to multitask, prioritise, and work independently.

Key Attributes

Proactive, eager to learn, and solution-oriented.

Discreet and trustworthy with sensitive information.

Team player with leadership potential.

About WHACK Sports Australia

WHACK Sports is Australia’s fastest-growing specialist cricket / sports retailer, with flagship stores in Brisbane, Gold Coast and Melbourne, plus a thriving e-commerce presence. Our 30–40 person team delivers world-class expertise and innovative retail experiences to players from first-time juniors to elite professionals.

Our culture is entrepreneurial, fast-moving, and growth-driven—ideal for people ready to take ownership and make an impact.

What We Offer

Career Growth : Clear path to senior operational or team-lead roles within 3–4 years.

Learning Culture : Hands-on exposure to finance, logistics, HR, and analytics.

Impactful Work : Direct collaboration with senior management in a dynamic, expanding organisation.

Flexible / Hybrid Setup : Remote or hybrid options to suit your lifestyle.

Global Exposure : Opportunity to travel to Australia for the right candidate.

Work Schedule

Early Start, Early Finish : 5 : 30 a.m.–3 : 30 p.m. IST, plus a half-day Saturday, aligning with Australian business hours.

More Time for You : Enjoy free afternoons and evenings while working full-time.