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Team Computers - Project Manager

Team Computers - Project Manager

Team ComputersMumbai
2 days ago
Job description

Position : Business Project Manager.

Location : Mumbai.

Industry : IT.

Experience Required : 8-15 Years.

End user computing, Datacenter, Managed Services, Networking.

Job description :

Program Manager / Operations Manager roles in managed services overseeing client relationships and service delivery aligning IT operations with strategic business goals.

Focus on high-level strategic objectives, managing multiple projects, and aligning with long-term vision, concentrate on the day-to-day execution, process improvement, team leadership, and managing IT infrastructure like, End user computing, datacentres, networks and cloud systems within the managed services context.

Objectives of this role : .

  • Maintain constant communication with client, team, and internal & external stakeholders to ensure proper operations of the client.
  • Develop, implement, and maintain quality assurance protocols.
  • Increase the efficiency of existing processes and procedures to enhance the clients internal capacity.
  • Ensure that operational activities remain on time and within budget.

Responsibilities : .

  • Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution.
  • Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.
  • Partner with cross-functional teams to improve proprietary tools and systems.
  • Conduct budget reviews and report cost plans to upper management.

    • Required skills and qualifications : .

  • 8+ years of proven success in an operations or Program / Project management role.
  • Strong skills in budget development and oversight.
  • Excellent ability to delegate responsibilities while maintaining client IT Infrastructure.
  • Proficiency in conflict management and business negotiation processes.
  • Knowledge of business productivity software and an aptitude for learning new applications.

    • Preferred skills and qualifications :

  • Bachelor's degree (or equivalent) in operations management, business administration, or related field.
  • Strong IT skills, including database development.

    • (ref : hirist.tech)

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