Why you will love this opportunity as Digital Marketing Lead at Civica
This position plays a key role in shaping and implementing the content strategy across multiple social media platforms.
The main objective is to devise a robust plan for attracting followers, generating high-quality leads through organic methods, boosting audience engagement, and enhancing brand visibility, all in line with Civica's overarching growth and customer acquisition goals.
By utilizing data-driven strategies and analyzing performance metrics, the Digital Marketing Lead significantly contributes to our commercial success and the digital transformation you will do to shine in this role
- Social Media Strategy & Execution- Take the lead in developing and managing the social media strategy for Civica's corporate channels with Hootsuite, ensuring everything aligns perfectly with our campaign and brand goals
- Content Planning & Scheduling- Create and keep an organized social media calendar that coordinates content scheduling, publishing, and updates, guaranteeing a consistent brand voice and timely content delivery
- Stakeholder Collaboration- Partner with internal teamssuch as Brand, PR, and Campaign Marketingto gather, approve, and align content that supports our overarching business objectives and campaign themes
- Hootsuite Amplify Management- Utilize Hootsuite Amplify to enhance our social reach through employee advocacy, offering content and guidance to empower teams to share approved posts and increase engagement
- Performance Monitoring & Reporting- Monitor key performance metrics (like engagement and followers) across various platforms, generate monthly reports, and share actionable insights to refine our digital engagement strategies
- Compliance & Governance- Ensure all content and campaigns adhere to Civica's social media policies, brand standards, and regional regulatory requirements, including appropriate language and terminology
- Market & Trend Awareness- Stay updated with the latest digital marketing trends, platform changes, and industry best practices to continually enhance social performance and campaign effectiveness
Essential Competencies
Expertise in Digital Marketing : A comprehensive understanding of digital marketing channelsProficiency in Tools : Practical experience with Hootsuite (including Amplify), social media scheduling tools, and campaign analytics platformsContent Strategy Development : Capability to align the creation and distribution of content with brand voice, marketing objectives, and audience requirementsAnalytical Skills : Proficient in interpreting campaign performance data, identifying trends, and making data-driven decisions to enhance digital strategiesAdaptability : Competence in managing changing priorities, tight deadlines, and the dynamic nature of digital platformsSolution-Oriented Approach : Actively addresses content deficiencies, audience engagement challenges, and performance obstacles with inventive, scalable solutionsCollaboration Across Functions : Experienced in collaborating with Brand, PR, Campaign teams, or other relevant stakeholders to formulate cohesive and aligned content strategiesStakeholder Engagement : Strong interpersonal and communication skills for facilitating input and feedback across diverse internal groupsInfluencing Without Authority : Adept at inspiring peers and stakeholders to endorse and promote digital initiatives, particularly through employee advocacy tools such as Hootsuite AmplifySelf-Management : Exhibits autonomy, reliability, and accountability in a remote, non-leadership positionProject Coordination : Demonstrates strong organizational skills to efficiently manage multiple campaigns, deadlines, and content workflows without direct oversightPreferred Skills
HootsuiteSocial media channelsGoogle AnalyticsLookerstudio(ref : iimjobs.com)