Client Services Executive

Role Summary

As a Client Service Executive  at Blusteak Media, you will play a key role in ensuring smooth day-to-day operations within your assigned pod.

You’ll work closely with the  Pod Head  to coordinate between creative, content, and performance teams, ensure deliverables go out on time, and help track KPIs for all client accounts.

This role is ideal for someone who’s detail-oriented, organized, and eager to learn the ropes of client servicing and operations in a fast-paced agency environment.

Key Responsibilities

1. Daily Operations & Coordination

• Coordinate between  content writers, designers, and performance teams  to ensure all client deliverables meet timelines.
• Maintain daily task updates on  Basecamp, Google Sheets, and internal trackers .
• Ensure all assigned client deliverables align with monthly KPI plans.
• Follow up with internal teams to make sure tasks are completed and quality-checked before delivery.

2. Client Communication

3. KPI Monitoring & Reporting

4. Process Adherence & Organization

5. Collaboration & Learning