Customer Service Representative

Company : Homedot Construction Solutions Pvt Ltd

Salary : ₹10,000 to 15,000 / month

Job Summary :

We are seeking enthusiastic and customer-focused individuals to join our support team as Customer Service Representatives. This is an excellent opportunity for freshers to kickstart their career in a dynamic and growth-oriented environment. You'll be the first point of contact for our customers, helping resolve queries and ensuring a positive experience.

Key Responsibilities :

• Handle inbound and outbound customer calls, emails, and chats professionally.
• Resolve customer queries, complaints, and requests with empathy and efficiency.
• Maintain accurate records of customer interactions using CRM tools.
• Collaborate with internal teams to ensure timely resolution of issues.
• Provide product / service information and assist in troubleshooting.
• Uphold company values and deliver exceptional customer service.

Requirements :

Education :

Skills Required

CRM Tools, Typing, Ms Office, Email