Spotline - ServiceNow Developer - HRSD

Overview :

We are seeking an experienced and highly skilled ServiceNow Developer Technical Consultant to join our team. The ideal candidate will have over 10 years of experience in the ServiceNow platform, with a proven track record of designing, developing, and implementing complex solutions. This role is critical for driving platform maturity, integrating with key third-party systems, and ensuring the platform adheres to industry best practices. This is a remote position requiring immediate availability.

Key Responsibilities Development & Design :

• Serve as a Subject Matter Expert (SME) for the ServiceNow platform, providing technical leadership and guidance on architecture, design, and implementation decisions.
• Design and implement robust Workflows and sophisticated routing logic using the ServiceNow Workflow Engine, Flow Designer, and Decision Builder.
• Develop and manage the Service Catalog and Request Fulfillment processes, including designing complex catalog items, record producers, and order guides to enhance the user experience.
• Develop and maintain platform functionality using JavaScript, GlideScript, APIs, HTML, CSS, and other relevant technologies.

Integration and Data Management :

Support & Best Practices :

Required Technical Qualifications (10+ Years Experience) :

Direct, demonstrable experience with integrating ServiceNow with key enterprise systems, specifically :

Education and Soft Skills : : Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).

Certification : Current Certified Implementation Specialist (CIS) and / or Certified Application Developer (CAD) certifications are highly preferred.

Communication : Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.

Autonomy : Proven ability to work independently in a remote setting, manage time effectively, and deliver results under tight deadlines.

Problem-Solving : Strong analytical and troubleshooting skills with an ability to anticipate issues and implement proactive solutions.

(ref : hirist.tech)