Customer Success Specialist

Role Description

Looking for an ambitious Business Development Associate (BDA) to join our sales and growth team in Kanpur. This is a full-time, on-site role. The BDA will play a key role in expanding our student base by connecting with leads, understanding their learning needs, and guiding them to the right program.

Your responsibilities will include :

• Identifying and contacting potential students through outbound calls and follow-ups.
• Building strong relationships with leads and understanding their trading / learning goals.
• Effectively communicating the value of our training programs.
• Managing the end-to-end sales cycle – from lead generation to student enrollment.
• Achieving and exceeding sales and revenue targets.
• Maintaining accurate records of interactions in the CRM / database.
• Coordinating with the operations team to ensure smooth student onboarding.

Qualifications

What We Offer

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Skills Required

Lead Generation, Persuasion, Negotiation, Communication