Walk In Details :
Walk In Date- 18th October 2025
Walk In Time- 11 : 00 AM - 05 : 00 PM
Venue- TELUS Digital, 1st Floor, Fintech One, GIFT City, Gandhinagar, 382355
TELUS International!! Hiring For International Gaming Chat Process
Job description
- Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.
- Exceed expectations on conversation quality, timeliness of responses and overall customer experience.
- Assist customers with urgent needs and guide them to the best solutions based on their preferences and requests.
- Build out customer knowledge bases to speed up and improve future replies.
- Provides solutions and resolution resources for customer's problems.
- Be accountable and responsible for the work you have to do
- Be proactive on sharing best practice and learning but also asking for help when needed.
- Be able to perform un-biased needs assessment and design activities or projects.
- Be a strong facilitator and proactively take any chance to develop your skills whenever possible
Preferred candidate profile
Minimum 1 year of Gaming Experience with Customer ServicePeople with Gaming exposure and experience are preferredExcellent English language skillsFlexibility and ability to improvise and adapt to new situationsGraduates / Post Graduates can apply.Excellent communication skillsShould be comfortable working in 247 Working EnvironmentGraduation not requiredRotational shifts & Rotational week offsPerks and Benefits
Medicare FacilityLocation : Gandhinagar, GujratFree pick up and drop facility will be provided within 35 KmsMedical InsuranceLife Insurance