LIMS Labvantage(L2 Support)

Role : LIMS Labvantage - L2 Support

Experience : 4- 10 years

Location : Pan India

Notice Period : Immediate to 15 days

Good Knowledge on LabVantage application should have experience in implementing LIMS application for Life Science domain

Extensive knowledge of LIMS installation and support

Should be able to provide L2 support and general trouble shooting for User Service Incidents and User Service Request tickets created through Incident management tool ie Service Now

Should be well versed with User access management activation modification revoke inactivation

Should have handle Data migration for LIMS

Review and update documentation associated with incidents and service requests

Managing Data Packaging with CMT and CTT

Thorough with Problem Management ability and provide innovative solutions

Monitoring of application review logs identify and exceptions

Minor Enhancements associated with the application

Good in written and verbal communication

experience with directly working with client