The position responsibilities will include but not limited to :
- Configure deploy and maintain Azure AWS and Hyper-V Server environments ensuring
adherence to industry best practices and company standards.
Administer and address user support tickets in alignment with ITIL principles ensuring timelyresolutions and maintaining superior levels of user satisfaction.
Configure deploy and maintain Active Directory services such as Domain ControllersUser / Group Management and Group Policy Administration.
Administer and maintain a hybrid Active Directory environment ensuring timelysynchronizations between On-Premises and Cloud Infrastructure.
Administer and maintain Microsoft 365 services such as Exchange Online SharePointTeams and other tenant services.
Collaborate closely with the IT Security team to implement security best practices andcontrols ensuring the confidentiality integrity and availability of our Infrastructure.
Administer and maintain regular backups and disaster recovery strategies for allInfrastructure services ensuring business continuity.
Maintain detailed documentation of Infrastructure services such as Asset Inventory andSoftware / Hardware design and implementation.
Generate regular reports on server performance security and compliance metrics and otherrelevant reporting metrics as required.
Proactively identify and mitigate potential risks and issues early in the process developingeffective mitigation strategies.
Prioritize and manage multiple tasks effectively in a fast-paced environment adapting tochanging business needs and market conditions.
Work independently and take ownership of assigned tasks while also being a strong teamplayer.
Collaborate with cross-functional teams including Development and Operations to ensurethat infrastructure practices align with application requirements and operational needs.
Stay up to date with emerging trends technologies and methodologies in systemadministration and drive their adoption within the team as appropriate.
Establish and maintain strong communication channels and processes to ensure seamlesscollaboration with the US-based IT team despite time zone differences.
Continuously monitor and optimize the performance capacity and availability ofinfrastructure components ensuring that systems meet or exceed service level agreements
(SLAs).
Identify opportunities for automation and implement solutions to streamline systemadministration tasks reduce manual effort and improve overall efficiency.
Revision Date : 04 / 22 / 2024 Senior Systems Administrator Page 3
Communicate complex technical concepts and solutions effectively to both technical andnon-technical stakeholders ensuring clear understanding and alignment across the
organization.
Ensure that all system administration activities adhere to IT governance frameworks industrystandards and relevant compliance requirements such as HIPAA.
Proactively identify areas for improvement in the organization's infrastructure and proposesolutions to enhance performance security and scalability
Required Skills / Experience :
Bachelor's degree in Computer Science Information Technology or a related field. Master'sdegree preferred.
5 years of experience in system administration with a focus on Windows Serverenvironments.
MCSE or equivalent certification.Proficiency managing on-premises / cloud Windows server deployments in Hyper-V Azureand AWS.
Proficiency in hybrid Active Directory environments.Proficiency in scripting languages (e.g. PowerShell Bash)Excellent verbal written and interpersonal skills with a proven ability to communicate atvarious levels within the organization and with external parties.
Ability and confidence to take calculated risks in uncertain or ambiguous situations.Excellent organizational skills and demonstrated ability to manage multiple competingpriorities and assignments.
Passion for delivering business value and willingness to perform other assigned tasks.Ability to deliver regular quick updates system solutions and communicate issues tomanagement
Preferred Skills / Experience :
AZ-104T00-A : Microsoft Azure Administrator CertificationExperience with NIST Cybersecurity Framework 1.1 and NYDFS 500.03Experience successfully working with remote or distributed teams particularly in a globalcontext.
Familiarity with IT service management tools such as ServiceNow or Jira Service Desk.Experience in the legal services or healthcare industry is a plus.Key Skills
Data Entry,Adobe Acrobat,AS400,EDI,Microsoft Outlook,Cloud Architecture,Microsoft Excel,Quick Books,Administrative Experience,Order Fulfillment,Project Implementation,Sales Support
Employment Type : Full Time
Experience : years
Vacancy : 1