Senior Information Technology Support Engineer

We are seeking an experienced Senior IT Support Engineer to join our growing IT solutions team. This role requires a highly skilled professional with strong Office 365, Azure, Windows Server, and desktop support expertise, along with the flexibility to work a 24 / 7 rota covering UK hours .

⚠️ Please apply ONLY if you meet all mandatory requirements. Applications that do not meet the criteria will not receive a response.

Mandatory Requirements

• 12+ years’ experience in IT Support (L1–L3) or Desktop Support
• Office 365 Administrator Console experience (minimum 6 years)
• Certifications :
• AZ-104
• AZ-900
• MCSE (2019 or above)
• ITIL4
• Hands-on expertise in :
• Office 365 administration, PowerShell
• Microsoft Defender for Endpoint
• Azure Core Services (Compute, Storage, Networking, Monitoring)
• Intune (Autopilot, Device Configuration Policies, Device Compliance)
• Windows Server (2012–2022)
• Active Directory, DHCP, DNS
• Strong troubleshooting skills and ability to work independently
• Excellent English communication skills (written & spoken)
• Degree-qualified
• Work-from-home capability :
• Own laptop (Windows 11 Professional)
• Fast, reliable internet
• Ability to invoice monthly and receive payment via bank transfer

Shift & Availability Requirements

Key Responsibilities

Preferred Experience

What We Provide

If you meet all requirements and are ready to join a fast-paced IT solutions environment, we encourage you to apply.