We’re Hiring : ITSM (ServiceNow) Solution / Implementation Architect | 8–12 Years | Remote (India)

We’re Hiring : ITSM (ServiceNow) Solution / Implementation Architect | 8–12 Years | Remote (India)

Exciting Remote Opportunity (Limited Budget) : Be part of global ITSM implementations with a leading team !

Location : Remote (India)

Experience : 8–12 Years

⏰ Work Type : Full-time

Notice Period : Up to 30 days accepted

Budget : Limited — candidates are requested to apply accordingly

Position Summary

We are looking for an experienced ITIL / ITSM Solution Architect to design, implement, and manage enterprise-level IT Service Management solutions. Hands-on expertise in ServiceNow is highly preferred, along with experience in Ivanti or Atlassian platforms.

Key Responsibilities :

ITSM Implementation & Management

Lead ITSM implementations (preferably ServiceNow) from scoping through deployment

Configure core ITSM processes : Incident, Problem, Change, Request, and Knowledge Management

Design workflows, state transitions, notifications, and approval processes

Ensure platform configurations are optimized and consistent

Solution Architecture & Design

Design end-to-end ITSM architecture solutions aligned with business objectives

Lead architectural design of complex ITSM implementations across enterprise environments

Create solution prototypes and proof-of-concepts to validate architectural approaches

Define technology selection strategies for optimal ITSM solutions

⚙️ Please note : This is NOT an ITSM Operations or Service Delivery Manager role . We’re seeking a Solution / Implementation Architect with deep expertise in software development, solution design, and large-scale system implementation.

Interested candidates, please share your updated resume at : career@strive4x.net

Along with your resume, kindly include the following details :

Full Name

Mobile Number

Total Years of Experience (in Years)

Exprience in ITSM Tool implementations (in Years)

Current Location

Current CTC

Expected CTC (considering budget is limited)

Notice Period (up to 30 days acceptable)

Please mention your Relevant Skills and exp

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