Food Server

Job role : Food server / steward

Location : North India

Department : Hotel / restaurant operations

Job experience : 2+ years

Job brief

A food server / steward shall be responsible for greeting, meeting, serving and servicing guests at company's F&B cafes operating under each backpacker hostel. He / she shall be entrusted to effectively manage a 80-100 cover restaurant overseeing multiple facets of F&B service as per company's standard operating procedures.

Job responsibilities

Greeting and welcoming guests courteously upon their arrival in the cafes

Escorting guests to their tables and helping them scan company's QR based menus

Enabling guests to order food & beverage seamlessly by helping them with menu

Ensuring timely food servicing and by attending to their needs and requests

Maintaining cleanliness and tidiness of dining areas

Collaborating with kitchen staff to ensure timely delivery of orders

Up-selling and promoting specials offers

Handling customer grievances and resolving complaints professionally

Adhering to food safety and hygiene standards at all times

Qualifications

Diploma in hotel management or relevant course in hospitality

Min. 2 years of experience in a hotel, hostel, guest house, restaurant, cafes, QSR, etc.

Extensive operational knowledge of hotel F&B operations

Outstanding communication, interpersonal & time-management skills

Flexible to relocate anywhere in northern India

High attention to detail