Customer Tech Service Representative

Company Description

Heseos is a Pune-based company in India specializing in home, hotel, and building automation to enhance energy efficiency and provide seamless control. The company's mission is to simplify everyday tasks and contribute to a sustainable future through innovative technology.

Role Description

This is a full-time on-site role for a Customer Tech Service Representative at HESEOS in Pune. The role involves providing technical services, customer support, troubleshooting, and ensuring customer satisfaction on a day-to-day basis.

Qualifications

• Technical Services and Technical Support skills
• Customer Satisfaction and Customer Service skills
• Experience in troubleshooting technical issues
• Excellent communication and interpersonal skills
• Ability to work well in a team
• Strong problem-solving abilities
• Experience in home automation or similar industry is a plus
• Bachelor's degree in a related field is preferred

Skills Required

Customer Service, Technical Support, Customer Satisfaction, Troubleshooting, Technical Services