Quality Assurance Analyst

JOB DESCRIPTION

Role Expectations : Responsibilities

Develop QA documents such as test plans, test cases, dashboards, defect logs, test sign off, and daily reports.

Conduct various testing methods depending on project needs, including but not limited to these phases : Component, APIs, ST, SIT, UAT, Smoke, and E2E testing.

Hands-on experience in end-to-end testing using complex queries (SQL) and multiple sets of data

Prepare and gather test data as required for the project

Participate in daily defect status calls to ensure prompt resolution of defects.

Identify, log, pursue and triage defects collaboratively with cross-functional teams to achieve seamless delivery

Provide daily / weekly reports on test planning, execution, and defects statistics to the project team using standard test quality metrics

Develop automated testing using existing frameworks, i.e. Selenium, Robot and have knowledge of testing tools i.e. Copado.

Qualifications :

Bachelor or College Degree, preferably in Computer Science

1 to 3 years' experience as a Software QA Analyst

3-5 years of experience with Sales Force Testing, preferably Financial Service Cloud. (Must have)

Excellent written and verbal communication skills

Hands-on skillset with API testing (Soap UI, Postman), including API connection between applications and business partners

Solid SQL knowledge and working experience are a must

Knowledge of relational & dimensional databases for maintaining quality throughout data pipelines

Experience working in Agile Scrum, Waterfall and Hybrid development cycle methodologies

Ability to learn existing and new applications quickly, independently, and with minimum supervision

Strong problem-solving aptitude

Demonstrate ability to work well with others in a small, highly accountable fast-paced environment.

Hands-on experience with testing tools like JIRA, Confluence, HP-ALM and others

Experience with automation tools (preferably Robot Framework)

CRM and ERP systems working experience, preferably Salesforce CRM product