No longer accepting applications
Guest Relations Executive (Apply in 3 Minutes)
ALIV - Regenerative WellnessIndia25 days ago
Job descriptionOwn incoming calls, WhatsApp Business, emails; respond within SLA. Manage appointments, reminders, and rescheduling; reduce no-shows. Route medical questions to counselors / doctors; track closures. Registration, consent form handling, ID verification, and file management. Billing support : estimate sharing, invoice creation, payment collection (cash / card / UPI), end-of-day reconciliation. Maintain front-desk logs : visitor, inquiry, feedback, and complaint register. Inventory cues for front-desk consumables; coordinate vendor / service calls. Update EMR / CRM accurately; protect patient privacy (HIPAA-like best practices). Follow clinic SOPs for safety, hygiene, consent, and incident reporting. Tight handoffs with counselors, nursing, and marketing for smooth patient journeys. Support small events / workshops (guest lists, check-ins, badges, feedback). Presentable, warm, and polished communication (English + Hindi / Marathi or local). Strong phone etiquette, writing skills (WhatsApp / email), and active listening. Time management, multitasking, and calm under pressure. Basic numbers comfort for billing and daily cash / UPI reconciliation. Integrity, confidentiality, and empathy. Graduate in Hospitality / Healthcare Administration / Commerce (preferred) or any discipline. 1–3 years in reception / guest relations / front office (hospital / clinic / hospitality preferred). Freshers with excellent communication and grooming may be considered. Response time & first-contact resolution (calls / DMs). Show-up rate and on-time starts; average wait time. Documentation accuracy and SOP compliance. Billing accuracy and EOD reconciliation success. Patient feedback / NPS for front-desk experience. 30 days : Master SOPs, phone / DM scripts, EMR / CRM; consistent check-in flow. 60 days : Reduced no-shows via reminders; zero-error EOD recon; feedback loop live. 90 days : Stable SLA adherence; improved NPS; ready to mentor a junior / front-desk temp. 7 to 10 hours work days, 6-days a week. Competitive salary + performance incentives.
Job Description : Guest Relations Executive — ALIV Regenerative Wellness
Location : Pune (Bund Garden) / Mumbai (Khar) Type : Full-time Mode : On-site
Reports to : Clinic Operations Lead
About ALIV
ALIV is a regenerative wellness clinic offering targeted IV therapies, PRP / PRFM, and Autologous Cell Therapy, focused on prevention and healthy aging.
Role Summary
Be the warm, professional first point of contact for every visitor. You’ll run the front desk, manage patient communication and payments (calls / WhatsApp / email), and handle key admin tasks to keep the clinic flowing smoothly.
Key Responsibilities
Reception & Patient Experience
- Welcome patients / attendants; manage check-in, queue, and seating with care and discretion.
- Explain basic clinic processes (registration, consent, payment, follow-up).
- Coordinate refreshments, comfort, and clinic ambience with housekeeping.
Communication & Scheduling
Admin & Front-Desk Ops
Recordkeeping & Compliance
Cross-Team Coordination
Note : This is a non-clinical role—no diagnosing or prescribing.
Must-Have Skills & Traits
Tools : Google Workspace (Docs / Sheets / Calendar), WhatsApp Business, basic POS / billing, EMR / CRM (training provided).
Qualifications
KPIs
90-Day Outcomes
Work Hours & Compensation
Create a job alert for this search
Guest Relation Executive • India
Related jobs
We’re Hiring : Revenue Management Executive (Remote – Mumbai Based).Remote (must be based in Mumbai).Mumbai-based hotel consulting firm.
Revenue Management, OTA Optimization, and AI-powered hotel sol...Show moreLast updated: 7 days ago
![Sales Executive - Real Estate [Apply in 3 Minutes]](https://cdn-logos.talent.com/v1/logo/image?feedcode=attb-in&company_name=Reflex%20Realty%20LLP)
- Promoted
Guest Relations Specialist
Hushstays.comNagpur, IN We are looking for an enthusiastic and customer-focused.If you love travel, enjoy meaningful conversations, and have a knack for creating seamless guest experiences, this role is for you!.Be the fi...Show moreLast updated: 4 days ago
- Promoted
Revenue Management Executive (Remote – Mumbai Based)
AUGREVnagpur, maharashtra, inRemote
- Promoted
- New!
Apply in 3 Minutes : Business Development Executive
Vistaara Leisure Pvt LtdIndia Business Development Executive – Vistaara Leisure Pvt.Location : JP Nagar, Bangalore (Only Bangalore-based candidates may apply).
Experience : 1–4 years (Hospitality / F&B industry only).Salary : Compe...Show moreLast updated: 1 hour ago
- Promoted
Sales Executive - Real Estate [Apply in 3 Minutes]
Reflex Realty LLPNagpur, Maharashtra, India Sales Executive – Real Estate Kickstart Your Career in Luxury Real Estate with Reflex Realty LLP! As a leading real estate development firm in Mumbai, we’re looking for a motivated and results-dr...Show moreLast updated: 30+ days ago
- Promoted
Guest Relations Executive
ALIV - Regenerative WellnessIndia Job Description : Guest Relations Executive — ALIV Regenerative Wellness.Location : Pune (Bund Garden) / Mumbai (Khar) Type : Full-time Mode : On-site.
Reports to : Clinic Operations Lead.ALIV is a regen...Show moreLast updated: 30+ days ago
- Promoted
- New!
▷ (Apply in 3 Minutes) Senior Executive
HomeLaneIndia As a Sales Executive at HomeLane, you will be responsible for converting qualified leads into customers by understanding their home interior requirements, showcasing suitable design solutions, and ...Show moreLast updated: 1 hour ago
- Promoted
- New!
Apply Now : Guest Relations Manager
Caravela Beach Resort GoaIndia Reporting to : Room Division Manager.We are seeking a passionate and service-driven Guest Relations leader to elevate our Front Office operations.
As a key member of the team, you will oversee the Gu...Show moreLast updated: 1 hour ago
- Promoted
Business Development Executive (Apply in 3 Minutes)
Adrta Technologies Private LimitedIndia Adrta Technologies Private Limited, located in Ahmedabad, is a cloud-powered research company that empowers scientists globally.
With a user base exceeding 10,000 researchers, Adrta helps scientists...Show moreLast updated: 14 days ago
- Promoted
Guest Relations Manager
Shilton Hospitality Pvt LtdIndia Shilton Hospitality Pvt Ltd is a diverse hospitality company offering services through its business hotels, resto-bars, catering facilities, music festivals, and leisure resorts.With a strong commi...Show moreLast updated: 4 days ago
- Promoted
- New!
Apply in 3 Minutes! Business Development Executive
Atica GlobalIndia About Us : Atica is a leading, tech-first remote sales & revenue management company for Hotels and Hotel operators in the US, enabled by a unified tech-led solution.
We are a startup, funded by the t...Show moreLast updated: 1 hour ago
- Promoted
Guest Relations Executive
Neoteric PropertiesIndia Job Title : Guest Relations Executive Department : Sales & Client Experience Reports to : Relationship Manager.Position Summary We are looking for a smart and polite Guest Relations Executive (GRE) to...Show moreLast updated: 16 days ago
- Promoted
- New!
[Urgent] Guest Relations Executive
ALIV - Regenerative WellnessIndia Job Description : Guest Relations Executive — ALIV Regenerative Wellness.Location : Pune (Bund Garden) / Mumbai (Khar) Type : Full-time Mode : On-site.
Reports to : Clinic Operations Lead.ALIV is a regen...Show moreLast updated: 1 hour ago
- Promoted
- New!
(Apply in 3 Minutes) Sales Executive
Navair International Ltd.India Sales Executive – Food & Beverage / Hospitality.A Sales Executive in this industry is responsible for driving revenue growth by acquiring new clients (e.
The goal is to promote food and beverage pro...Show moreLast updated: 1 hour ago
- Promoted
Guest Relation Executive
Courtyard by MarriottIndia Safety and Security Report work related accidents, or other injuries immediately upon occurrence to manager / supervisor.
Complete appropriate safety training and certifications to perform work tasks....Show moreLast updated: 8 days ago
- Promoted
- New!
Apply in 3 Minutes! Sales Executive
VARNI TOURISMIndia Company : Varni Tourism Location : Ashram Road, Ahmedabad Industry : Travel & Tourism Position Type : Full-time.Job Description : Varni Tourism is seeking a dynamic and results-driven Sales Executive to...Show moreLast updated: 1 hour ago
- Promoted
- New!
▷ Apply in 3 Minutes! Sales Executive
DocRoSh Global FoundationNagpur, Maharashtra, India Job Opportunity : Sales Executive – DocRoSh Global Foundation Organization : DocRoSh Global Foundation https : / / docroshglobal.
Position : Sales Executive Location : Navi Mumbai (Head Off...Show moreLast updated: less than 1 hour ago
- Promoted
Guest Relations Executive
Vianaar HomesIndia Duties and Responsibilities : • Manage Online Travel Agencies for the properties; you would be managing (AirBnB, Booking.
Reply to guests queries through email, AirBnB, WhatsApp.Coordinate with guest...Show moreLast updated: 23 days ago
- Promoted
Delegate Acquisition Executive (Sr. / Manager)
REDD Medianagpur, India Delegate Acquisition Manager – Hotel Guest Experience Forums.Full-Time or Freelance | Remote | Global Markets : India, Middle East, Europe & UK).
Redd Media Limited is a forward-thinking company comm...Show moreLast updated: 1 day ago
- Promoted
- New!
▷ Immediate Start : Guest Relations Manager
Caravela Beach Resort GoaIndia Reporting to : Room Division Manager.We are seeking a passionate and service-driven Guest Relations leader to elevate our Front Office operations.
As a key member of the team, you will oversee the Gu...Show moreLast updated: 1 hour ago
- Promoted
Guest Relations Executive
goSTOPSIndia Job Title : Guest Relations Executive / Senior Guest Relations Executive.Location : Kasol / Himachal Pradesh.We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join ...Show moreLast updated: 30+ days ago