Matrixx Support Analyst

TCS Hiring!!!

Role

: Matrixx Support Analyst

Required Technical Skill Set

: Matrixx, IN / Billing system , Charging systems, Intelligent network engineer, diameter

Experience

: 6 -10 years

Location

: Hyderabad / mumbai / Bangalore

Notice period

: Immediate to 90 days

Job description : Must-Have

• Deep Expertise in developing and support for Matrixx, IN / Billing system.
• Experience in understanding the client requirements, business model. Exposed to handling Operations for billing system and has given L2 support in resolving the technical issues related to production systems.
• Mange operations team, Liaise with the onshore / offshore team in order to understand the requirement, thereby bridging gaps if any and alerting on possible risks proactively
• Must have ability to debug issues and find the root cause.
• Participate user’s clarification sessions new features roll out on Billing systems.
• Take charge of quality assurance for new features which are assigned. Report, manage and track requirements and functional changes.
• Should have experience on MATRIXX OCS - Pricing configuration (new products / Bundles / offers / Balances … etc.)
• Should have experience on MATRIXX engine Task processing (API) and Events processing
• Should have experience on managing MATRIXX channel server, publishing server network integration architecture

Good-to-Have