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Customer support role Day shift opening

Customer support role Day shift opening

2comsNavi Mumbai, MH, in
30+ days ago
Job type
  • Quick Apply
Job description

Job Description

Opening for fresher and experience for customer support role in a leading company

Location : Vashi, Navi Mumbai

Responsibilities :

  • Engage in both inbound and outbound calls to potential customers using provided leads.
  • Present and elucidate our products / services to prospects.
  • Accurately gather and document customer information.
  • Address incoming calls from customers and resolve their inquiries.
  • Meet daily / weekly / monthly targets for lead generation and sales.
  • Uphold a high level of professionalism and customer service.

Eligibility Criteria :

  • Age group between 18-32 years
  • Exceptional verbal communication skills.
  • Strong interpersonal and persuasive abilities.
  • Previous experience in telemarketing or customer service is advantageous.
  • Capable of working independently and collaboratively.
  • Basic computer proficiency.
  • Goal-oriented and self-motivated.
  • Shift 8am to 8pm (Any 9 hrs shift)
  • Requirements

    Requirements :

  • Proven work experience as a Customer Support Representative or similar role
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt / respond to different types of characters
  • Benefits

    Direct Company Payroll

    Day shift

    PF,ESIC,Medical benefits as per company policy.

    Salary - Fresher 16k CTC

  • Exp upto 26k CTC
  • Requirements

    Age group between 18-32 years Excellent verbal communication skills. Strong interpersonal and persuasive skills. Previous experience in telemarketing or customer service is a plus. Ability to work independently and as part of a team. Basic computer skills Goal-oriented and self-motivated. Shift 8am to 8pm (Any 9 hrs shift)