Job Description
Opening for fresher and experience for customer support role in a leading company
Location : Vashi, Navi Mumbai
Responsibilities :
- Engage in both inbound and outbound calls to potential customers using provided leads.
- Present and elucidate our products / services to prospects.
- Accurately gather and document customer information.
- Address incoming calls from customers and resolve their inquiries.
- Meet daily / weekly / monthly targets for lead generation and sales.
- Uphold a high level of professionalism and customer service.
Eligibility Criteria :
Age group between 18-32 yearsExceptional verbal communication skills.Strong interpersonal and persuasive abilities.Previous experience in telemarketing or customer service is advantageous.Capable of working independently and collaboratively.Basic computer proficiency.Goal-oriented and self-motivated.Shift 8am to 8pm (Any 9 hrs shift)Requirements
Requirements :
Proven work experience as a Customer Support Representative or similar roleFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt / respond to different types of charactersBenefits
Direct Company Payroll
Day shift
PF,ESIC,Medical benefits as per company policy.
Salary - Fresher 16k CTC
Exp upto 26k CTCRequirements
Age group between 18-32 years Excellent verbal communication skills. Strong interpersonal and persuasive skills. Previous experience in telemarketing or customer service is a plus. Ability to work independently and as part of a team. Basic computer skills Goal-oriented and self-motivated. Shift 8am to 8pm (Any 9 hrs shift)