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Power BI Support Analyst

Power BI Support Analyst

RialtesKolkata, IN
1 day ago
Job description

Job Title : Power BI Support Analyst

Location : Remote

Employment Type : Full-Time

Overview

Rialtes is seeking a Power BI Support Analyst to provide technical support, maintain platform stability, and assist in developing high-quality dashboards and data models. Role requires strong troubleshooting skills, DAX expertise, and experience integrating with enterprise data sources such as SAP BW and SQL Server.

Key Responsibilities

Primary : Support Activities

  • Provide technical assistance to end users and resolve issues with datasets, reports, dashboards, and scheduled refresh failures.
  • Monitor overall Power BI service performance and optimize existing dashboards for load times, data accuracy, and usability.
  • Manage security roles, row-level security (RLS), permissions, and workspace configurations in alignment with governance standards.
  • Troubleshoot gateway connectivity, refresh bottlenecks, and performance issues across Power BI Service and Desktop.
  • Work with Data Engineering and IT teams to address platform-wide incidents and escalate issues as necessary.

Secondary : Development Activities

  • Design and develop interactive, user-friendly Power BI dashboards and reports based on business requirements.
  • Build and maintain efficient data models using DAX, Power Query (M), and best practices for star schemas and data optimization.
  • Integrate Power BI with multiple enterprise data sources including SAP BW, SQL Server, Azure sources, and APIs.
  • Participate in testing, version control, deployment, and documentation of dashboards and data models.
  • Contribute to standard operating procedures, runbooks, and knowledge-base articles.

    • Qualifications

  • 2–5 years of experience supporting or developing Power BI solutions.
  • Strong knowledge of Power BI Desktop, Power BI Service, DAX, and Power Query.
  • Experience troubleshooting refresh failures, performance issues, and security configuration.
  • Familiarity with SAP BW extractors, BEx queries, or Analysis for Office (nice to have).
  • Solid understanding of SQL and working with relational / analytical data models.
  • Ability to work in fast-paced, cross-functional environments.

    • Nice-to-Have

  • Microsoft Power BI Certification (PL-300 or similar).
  • Exposure to Azure Data Factory, Synapse, Dataflows, or enterprise BI governance frameworks.
  • Experience with CI / CD for BI assets (Git, DevOps pipelines).
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