IT Manager

Role Objective

Drive Damsun’s next-gen digital backbone by strengthening our custom ERP ecosystem, deploying scalable applications, and embedding AI-led process optimisation across functions. This role demands a builder mindset — someone who architects systems, not just maintains them.

Key Responsibilities

Lead end-to-end development, optimisation, and governance of Damsun’s custom ERP platform.

Design and deploy in-house applications to maximize workflow efficiency across sales, operations, production, finance, and service.

Build automation frameworks using AI / ML, RPA, and no-code / low-code accelerators to unlock 10x productivity.

Ensure enterprise-grade security, data integrity, audit trails, and full compliance across touchpoints.

Partner cross-functionally to convert business bottlenecks into digital solutions with measurable outcomes.

Establish IT SOPs, access controls, backup / recovery protocols, and proactive cybersecurity governance.

Oversee IT infrastructure, cloud environments, endpoint security, and system uptime with strict SLAs.

Manage external vendors, integrations, APIs, and cross-platform data pipelines.

Track KPIs and deliver insights dashboards for leadership decision-making.

Qualifications :

Proven experience developing or managing custom ERP solutions (preferably multi-brand or multi-location setups).

Strong command in application development, databases, integrations, and process automation.

Futuristic mindset with hands-on exposure to AI, LLMs, intelligent assistants, and digital transformation initiatives.

High compliance orientation : governance-first approach, structured documentation, and process discipline.

Execution-driven : thrives in fast-paced setups and delivers outcomes, not tasks.