Specialist - Client Success

We’re Hiring :

Client Success – Specialist

Department : Client Success

Reports To : Team Manager

Industry : Digital Marketing Agency

At Experienzing , we believe great client experiences drive great results. We’re looking for a Client Success – Specialist who is passionate about client relationships, social media marketing, and delivering exceptional service.

About the Role

The Client Success – Specialist plays a key role in ensuring client satisfaction and long-term success. This position involves regular client communication, managing social media calendars, coordinating with internal teams, resolving issues, and ensuring deliverables align with client goals and brand standards.

Key Responsibility Areas (KRAs)

1. Client Communication & Relationship Management

• Build and maintain strong, long-term client relationships
• Conduct regular client meetings to track progress against objectives
• Collect, document, and manage client requirements efficiently
• Respond promptly to client queries across all communication platforms
• Manage client reviews, approvals, and (where applicable) lead lists

2. Issue Resolution & Escalation

3. Social Media Calendar Planning & Management

4. Internal Coordination

Required Skills & Competencies

Education & Experience

How to Apply

Interested candidates can send their CV to : gukhan@experienzing.com