Account Manager

Company Description

We are a fast-growing IT solutions provider committed to empowering businesses with smart, reliable, and cost-effective technology services. At Ncube-Infotech, we focus on simplifying IT with modern, customer-centric solutions that help organizations grow faster and work smarter. Our key services include IT support and maintenance, hardware installation, video conferencing solutions, manpower consulting, system integration, and networking solutions. We deliver IT that works—so your business can move forward with confidence.

Role Description

This is a full-time on-site role for an Account Manager located in Bhopal. The Account Manager will be responsible for client relationship management, understanding client needs, and ensuring satisfaction. Daily tasks will include managing accounts, coordinating with internal teams to deliver quality solutions, handling client communications, and providing technical insights and support. The Account Manager will also be responsible for identifying opportunities to expand client accounts and services.

Qualifications

• Client Relationship Management and Customer Service skills
• Account Management and Coordination skills
• Technical Insights and Understanding of IT Services
• Communication and Negotiation skills
• Problem-Solving and Analytical skills
• Bachelor's degree in Business, IT, or related field
• Experience in IT services or solutions industry preferred
• Ability to work on-site in Bhopal

Skills Required

Negotiation, Problem-solving, Analytical Skills, Client Relationship Management, Account Management, Communication