Key Responsibilities :
- Lead Engagement & Conversion : Call, WhatsApp, and email inbound leads;
- perform needs analysis;
convert prospects to paying customers for flagship courses.
Upsell & Cross-Sell : Recommend advanced programs, bundles, and learning toys to existing users;achieve monthly revenuetargets
Product Mastery : Develop deep knowledge of pedagogy, outcomes, and succes stories to deliver confident, consultative pitches.Pipeline Management : Maintain accurate CRM records;track follow-ups, deal stages, and daily call metrics for clear reporting
Customer Experience : Provide empathetic, solution-oriented support;resolve queries and coordinate with support teams when needed
Market Feedback Loop : Share insights with marketing, product, and activation teams to sharpen campaigns and user journeysMust-Have Qualifications
Fluent English & Hindi ;clear, engaging phone presence.
1–3 years’ experience in B2C inside sales, telesales, or customer success (EdTech or digital products preferred).Proven record of hitting monthly revenue / conversion targets.Comfortable with a 6-day work week (rolling saturday or sunday off, timing 10am -7 pm).Proficient with CRMs, spreadsheets, and virtual meeting tools.High empathy, consultative mindset, and strong objection-handling skills.Experience in the EdTech sector is a significant plus.