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QBrainX - Senior ServiceNow Developer - ITSM & ITAM

QBrainXDelhi, IN

12 days ago

Job type

Remote

Job description

Position : Senior ServiceNow Developer (ITSM & ITAM)

Experience : 6- 10 Years

Job Location : Remote (India)

Shift : 6 : 00 PM 3 : 00 AM IST

Join Time : Immediate joiners or candidates available within 1520 days preferred.

Job Overview :

We are hiring a Senior ServiceNow Developer with proven expertise in ITSM, ITAM - HAM, SAM, and CMDB modules. The ideal candidate will be experienced in ServiceNow scripting, third-party integrations (SailPoint, Intune), and portal configurations. Hands-on experience with platform upgrades and clone management is essential.

Key Responsibilities :

ITSM Development & Scripting :

Develop and enhance ITSM modules using server-side (Glide API) and client-side scripting (JavaScript, UI Policies, Client Scripts).
Troubleshoot and optimize existing functionality.

ESC Portal Customization :

Customize the Employee Service Center (ESC) portal, including widgets, catalog items, and UI configurations.

IT Asset Management (ITAM / HAM / SAM) :

Configure and maintain ITAM, HAM, and SAM modules for lifecycle tracking and compliance.

Configuration Management Database (CMDB) :

Design and manage CMDB structures and relationships to support ITSM.

Integrations :

Develop and manage integrations with SailPoint, Intune, and other enterprise tools.

Create and maintain APIs, MID Servers, and integration workflows.

Platform Upgrades & Clone Management :

Plan and execute ServiceNow upgrades.

Manage instance cloning and ensure post-clone validation.

Required Skills :

6- 10 years of hands-on ServiceNow development experience.

Strong scripting skills (Glide API, JavaScript).

In-depth knowledge of ITSM, ITAM, HAM, SAM, CMDB.

Experience with third-party integrations.

Solid understanding of REST / SOAP APIs.

Excellent communication and troubleshooting skills.

Preferred Qualifications :

ServiceNow Certified System Administrator / Implementation Specialist.

Experience with other ITSM or ITAM tools.

(ref : hirist.tech)

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