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Process Trainer

Process Trainer

ConfidentialKolkata
10 days ago
Job description

We are seeking a Process Trainer to join our team in India. The ideal candidate will be responsible for designing and delivering effective training programs that enhance employee skills and knowledge in process-related tasks. The Process Trainer will ensure that employees are equipped with the necessary tools and techniques to perform their roles efficiently.

Responsibilities

  • Design and deliver training programs for new and existing employees.
  • Evaluate training needs through surveys, interviews, and consultations with managers.
  • Develop training materials such as manuals, handouts, and multimedia presentations.
  • Conduct training sessions using a variety of instructional techniques and formats, such as role-playing, simulations, and group discussions.
  • Monitor and assess the effectiveness of training programs and make improvements as necessary.
  • Maintain up-to-date knowledge of industry trends and best practices in training and development.

Skills and Qualifications

  • 3-8 years of experience in training and development, preferably in a process-oriented environment.
  • Strong knowledge of instructional design methodologies and adult learning principles.
  • Excellent presentation and facilitation skills.
  • Proficiency in using training software and tools, such as LMS (Learning Management Systems).
  • Strong verbal and written communication skills in English.
  • Ability to assess training effectiveness and implement improvements.
  • Experience in conducting assessments and evaluations to measure training outcomes.
  • Skills Required

    Process Mapping, Training Design, Content Development, performance metrics, Quality Assurance

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