Centre Manager

Company Description

Founded in 2014 as Dr. Shenoy's CARE, our clinic has grown to become the largest standalone Rheumatology Centre in the country. Now rebranded to RheumaCARE, we are committed to expanding our reach and providing world-class rheumatologic care across India. Our mission is to help patients 'Live pain-free' with state-of-the-art, cost-effective treatments for rheumatic and musculoskeletal disorders. RheumaCARE integrates the expertise of various healthcare professionals under one roof and offers comprehensive services, including a dedicated autoimmune laboratory. We are also at the forefront of clinical research, actively incorporating the latest medical breakthroughs into our practice.

Role Description

This is a full-time on-site role for a Centre Manager located in Guwahati. The Centre Manager will be responsible for overseeing daily operations, managing staff, ensuring high-quality patient care, and maintaining efficiency in the clinic. Key responsibilities include coordinating with healthcare professionals, handling administrative tasks, managing budgets, and implementing policies and procedures. The role also involves ensuring compliance with healthcare regulations and standards, fostering a positive work environment, and addressing any issues promptly.

Qualifications

• Leadership, team management, and decision-making skills
• Experience in healthcare administration and operations management
• Strong communication and interpersonal skills
• Knowledge of healthcare regulations and standards
• Ability to manage budgets and financial planning
• Problem-solving and conflict resolution skills
• Bachelor's degree in Healthcare Administration, Business Management, or related field
• Previous experience in a similar role is a plus

Function : Clinic Operations –

Patient Care :

Inventory and Supplies :

Function : Administrative Management-

Compliance and Regulations

Financial Management :

Facility Maintenance :

Function : Patient Engagement and Marketing

Marketing and Promotion :

Patient Engagement :

Data Analysis and Reporting :

Analyze patient demographics, preferences, and trends to tailor services.

Generate reports on patient satisfaction, retention, and engagement.

Use data insights to refine clinic offerings and marketing strategies.

Function : Quality Assurance and Improvement

Process Improvement :

Identify operational inefficiencies and bottlenecks within the clinic.

Implement process improvements to enhance workflow and efficiency.

Collaborate with staff to streamline clinic operations.

Interdepartmental Collaboration :

Community Engagement : Build and maintain positive relationships with local healthcare providers.

Establish partnerships with community organizations and institutions.

Represent the clinic at healthcare conferences and networking events.

Community Engagement :

Build and maintain positive relationships with local healthcare providers.

Establish partnerships with community organizations and institutions.

Represent the clinic at healthcare conferences and networking events.

Function : Emergency Response and Safety

Emergency Preparedness :

Develop and implement emergency response protocols for the clinic.

Conduct regular drills and training for staff to ensure readiness.

Qualifications

Industry

Employment Type

Full-time

Industry

Employment Type

Full-time

Skills Required

Data Analysis, Conflict Resolution, Financial Planning, Marketing Strategies, healthcare administration , Problem-solving, Staff Management, Operations Management