Position description :
Support in achieving sales target at dealer outlet through accurate and timely documentation as well as resolving transactional issues in order to provide high service quality to customers.
Primary Responsibilities :
- Engage with customers to provide information on offerings and benefits by showcasing customized product options, low TAT and high service standards to achieve sales targets.
- Assist customers in new or used car loan processing.
- Collect and verify loan documents and complete file login.
- Coordinate with Credit Team for approvals
- Visit customers' residence / office for document collection
- Handle post-disbursement documents (PDDs)
- Submit physical files within defined TAT
- Support collections for missed EMIs when needed
- Interact with walk-in customers at dealership & resolve queries.
Skills Required
Document Verification