Job Description
he Operations Commander - Ops & Training, ARFF, leads Fire Station operations, ensuring runway safety and DGCA-CAR compliance. They implement emergency SOPs, ensure rapid response to aircraft emergencies, maintain equipment readiness, enforce safety and discipline, coordinate with other departments, and conduct staff training, all to safeguard passengers and infrastructure.
ORGANISATION CHART
Cheif Airside Officer ->
Head ARFF ->
Head - Operations & Training ->
Operations Commander
KEY ACCOUNTABILITIES Responsibilities Key Performance Indicators (KPIs)
Vendor Management
Maintain the fire stations, ensure that the SLAs related to housekeeping and other works are followed meticulously. % Completion of scheduled maintenance activities as per contract timelines
Equipment and Resource Management
- Ensure the upkeep and serviceability of the appliance and equipment at fire stations.
- Coordinate with different departments during airport emergencies for the effective rescue and firefighting.
Number of equipment failures or downtime incidents
Emergency Response
Ensure timely response and protect the aircraft, passengers during aircraft emergencies.Average response time to aircraft emergencies
Manpower Management
Ensure minimum manning, extinguishing media & appliances to meet the operational requirement.Assurance of station discipline.Adherence to station SOPs and protocols
Statutory Compliance
Execute the SOPs, DAEP & contingency plans for the Rescue & Firefighting related emergencies at the IGI Airport and immediate vicinity.Well conversant with all ICAO recommendation & DGCA regulation issued from time to time related to airport rescue & firefighting.Number of regulatory non-compliance incidentsNumber of deviations from SOPs during operationsOperational Efficiency & Process Improvement
Ensure the safety of the staff as well as the appliances / equipment during airport emergencies.Assist Head – Operations & Training to develop and review the tactical plans.Number of safety incidents reported EXTERNAL INTERACTIONS
CISF : For opening of gates during emergencies on priorityATC : For communication during Airport emergencies.Medical services : For quick response during emergencies and drills.DFS : For coordination and assistance during Airport emergenciesOther stakeholders (GHA, Concessionaires, and Airlines etc.INTERNAL INTERACTIONS
AOCC : For communicating all Airport related emergencies and daily ARFF status report.Air Side Operations : Coordination during Airport emergencies for smooth movement of CFTsTerminal Operations : Coordination during Emergencies in Terminals.Landside Management : Traffic management during emergencies in city side.Cargo Management : For smooth access for CFT during emergencies and providing MSDS of dangerous goods.P&E : Providing UPS for fire stations, Lighting arrangement at emergency sites.FINANCIAL DIMENSIONS OTHER DIMENSIONS
On average 45 personnel (approx.) in each shift
EDUCATION QUALIFICATIONS
BE / MI Fire or Graduate preferably with science from any recognized UniversitySenior Fire Officer Course (SFO) from any Aviation academy or equivalent Course (Divisional Fire Officer Course from NFSC Nagpur or any recognized institute)RELEVANT EXPERIENCE
Minimum 12 years’ experience out of which minimum 3 years in managerial level in an Airport handling around 300 Air Traffic Movements (ATMs) per dayExperience of minimum 8 years as station in-charge of Category 7 Airport or 5 years’ experience as operations commander of Category 9 AirportCOMPETENCIES
NetworkingPersonal EffectivenessTeamwork & Interpersonal influenceStakeholder FocusEntrepreneurshipCapability BuildingSocial AwarenessPlanning & Decision MakingExecution & ResultsStrategic OrientationProblem Solving & Analytical Thinking