Fraud and Collections Associate

Key Responsibilities :

• Assess and approve customer applications based on credit and fraud risk guidelines
• Identify and mitigate fraud risks using internal tools and market intelligence
• Handle inbound and outbound  collection calls  for customers in arrears
• Recommend  credit limits and payment terms  for new and existing customers
• Support customer care teams in resolving sensitive or complex cases
• Stay updated on fraud trends and recommend process improvements
• Maintain compliance with internal  credit policy  and external regulations
• Ensure accurate documentation of customer interactions

Candidate Requirements :

Skills Required

Fraud Detection, credit assessment, Risk Analysis, policy compliance