IT Automation Specialist

Experience (in years) : 10+ Years

Must-Have :

• Technical Competency :
• Experience of ITOM suite (CMDB / Discovery / Service Mapping / Event Management) within ServiceNow
• Basic Knowledge in Cloud Fundamentals, Windows / Unix admin skills
• Intermediate knowledge and ability to understand Infrastructure environment setup (Server / Network / Storage / etc.)
• Good understanding in Monitoring tool
• Knowledge and experience with base platform & reports
• Good experience in Scripting & RegEX (JavaScript, Unix Shell scripting and Windows scripting and PowerShell)
• Experience in integration using REST API / SOAP / any other technology
• Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
• Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability
• Must be ServiceNow Certified Systems Administrator
• Should possess knowledge in Agile / Scrum methodology
• Basic knowledge with ITIL / industry standards
• Knowledge of software development lifecycle (SDLC)

Behavioral Competency :

Good-to-Have :

Responsibility of / Expectations from the Role :