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Billing & Logistics Coordinator

Billing & Logistics Coordinator

Sahuwala Cereals Pvt LtdPune, Maharashtra, India
2 days ago
Job description

Role Overview

The Sales Support Executive will assist the Sales & Marketing team in driving daily sales of bran, maida, and sooji. The role involves order management, broker and customer coordination, payment follow-ups, and supporting market development initiatives. This position is critical to ensuring smooth sales operations and expansion into new markets.

Key Responsibilities

Sales Coordination & Reporting

  • Track and report daily sales of bran, maida, and sooji to the HOD – Sales & Marketing.
  • Maintain and update customer order registers, price lists, and broker / customer databases.
  • Support the sales team in preparing sales reports, MIS, and presentations as required.

Order & Customer Management

  • Follow up with brokers and customers for order confirmations.
  • Coordinate with the logistics / dispatch team to ensure timely delivery of goods.
  • Maintain proactive communication with customers regarding order status, delivery schedules, and stock availability.
  • Payment & Collections

  • Regularly follow up with customers for outstanding payments.
  • Maintain and circulate payment tracking reports.
  • Highlight overdue accounts to the HOD and support collection efforts.
  • Market Development

  • Accompany sales team on market visits to explore new markets.
  • Identify and connect with potential new customers (small wholesalers, bakeries, traders).
  • Gather market intelligence on competitor pricing, demand trends, and customer feedback.
  • General Support

  • Assist in coordinating promotions, campaigns, and customer engagement activities.
  • Support internal teams with documentation and compliance for sales transactions.
  • Ensure smooth coordination between sales, accounts, and logistics.
  • Qualifications & Skills

  • Graduate in Commerce, Business Administration, or related field.
  • 1–3 years’ experience in sales support, customer service, or FMCG / food industry sales preferred.
  • Strong communication and follow-up skills (Hindi, English, and local language).
  • Proficiency in MS Office (Excel, Word, PowerPoint).
  • Ability to travel for market visits when required.
  • Key Attributes

  • Highly organized with attention to detail.
  • Strong relationship management and negotiation skills.
  • Proactive, self-motivated, and target-oriented.
  • Comfortable working in a fast-paced, field-support environment.
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